Our shop is committed to providing our customers with the most satisfying shopping experience possible. That's why we insist that our store policies should be fair, clear and transparent.
For questions related to refunds and returns, please contact us at firstname.lastname@example.org. We promise this will be the fastest way for us to resolve your request within 24 hours.
We offer a 30-day exchange policy/refund from the date of receipt of the product. There are no other conditions. Just send an email with your information.
For all returned products, buyer MUST return the items for the returning address as below:
BHL68 (Must write this name )
17558 Rowland St.
City of Industry
Just send us an email! As soon as we receive your email, we will process the refund for the order you just placed. You will receive an order refund email from us within 24 hours, which means we have made refund to your card. Usually, it takes 1-3 business days for different banks to process this transaction and then the refund will show up on your bank statement.
We have a clear refund and return policy for you. We offer a 30-day exchange policy/refund from the date of receipt of the product. There are no other conditions. Just send an email with your information (This is our eamil: email@example.com). We'll get back to you within 12 hours.
All customers who want to return or exchange an item will receive our postage paid return mailer, allowing customers to send back their order for free. All you need to do is wait for the return mail at home and send it after submitting your return or exchange request to us via email. Once we receive the return email, we will process the refund or send an exchange order.
It is understandable that you change your mind about your order. We offer a 30-day exchange policy for your order with no service charge. You can send us an email and offer to exchange your order for another item on our website for the same price.
Once your exchange request is granted, we will send a postage paid return email to your order address for the item(s) you wish to exchange. After we receive the return email, we will send you a new item.
We will do our best to ship your order as soon as possible. However, there are always some unpredictable factors in the shipping process. As for orders placed on our website, if we are unable to deliver your order in the time you expect, we will issue a refund immediately.
Contact us at firstname.lastname@example.org to send us an email and we will help you with other issues.